FAQs
RJ Auto
Have a vehicle-related question? We have the answer. Check out these FAQs and give us a call today for more information!
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What services do you offer?
As one of the top auto collision shops in Green Bay, WI, we provide a full range of auto repair and bodywork services. These include engine diagnostics, brake repair, oil changes, transmission service, collision repair, paint matching, dent removal, and more.
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Do you work with insurance companies?
Yes, we work with most major insurance providers and can help guide you through the claims process to make it as smooth as possible. If you're looking for help with insurance-related repairs for your auto body in Green Bay, WI, our team is here to make the experience stress-free and efficient.
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How long will my repair take?
Repair times vary depending on the type and extent of the damage. According to our experience, minor repairs may take a few hours, while major collision repairs could take several days. For auto body in Green Bay, WI, we’ll provide an estimated timeline after the initial inspection to keep you informed every step of the way.
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Do you offer warranties on your work?
Absolutely. We stand behind our work with warranties on both parts and labor. The length and terms of the warranty depend on the specific service performed. If you're coming to us for transmission in Green Bay, WI, you can rest assured knowing your repair is backed by our reliable warranty coverage.
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Can I get an estimate before the work begins?
Yes, we provide free, no-obligation estimates. Our technicians will inspect your vehicle and give you a detailed breakdown of the expected costs. As one of the reliable auto collision shops in Green Bay, WI, we’re committed to transparent pricing and honest service from the start.
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Do I need an appointment, or can I just walk in?
Appointments are recommended to ensure prompt service, but we do accept walk-ins when availability allows. If you need alignment in Green Bay, WI, scheduling ahead can help us get you in and out as quickly as possible.
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What should I do after a car accident?
Ensure everyone is safe, call emergency services if needed, and document the scene. Then, contact your insurance company and bring your vehicle to us for a damage assessment and repair estimate. If your vehicle requires alignment in Green Bay, WI after a collision, our team at RJ Auto can evaluate and correct it as part of the repair process.
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Can you match my car’s paint color exactly?
Yes, we use advanced color-matching technology and high-quality paint to ensure a seamless match with your vehicle’s original color. As one of the leading auto collision shops in Green Bay, WI, we take pride in restoring your vehicle’s appearance to like-new condition.
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Do you offer towing services?
Yes, we can arrange towing services if your vehicle is not drivable. Just give us a call, and we’ll coordinate the pickup. As one of the preferred auto collision shops in Green Bay, WI, we’re here to make the repair process as convenient and stress-free as possible from start to finish.
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How do I know if my car is safe to drive after an accident?
If you’re unsure, it’s best not to drive the vehicle. You can then bring your vehicle to us for a professional inspection. According to ValuePenguin, there are over five million car accidents in the U.S. each year, so knowing the proper steps to take can make a big difference in handling the situation smoothly.
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